Frequently Asked Questions

Is the jewelry authentic?

Yes. All jewelry is 100% authentic and made out of .925 sterling silver.

Do you take custom orders?

Yes, we take custom orders. Send us a message and we can start creating right away!

Can I pickup my order if I am local?

Yes. Use code "PICKUP" at checkout and it will automatically take off the shipping charges. If you chose this option, it is the customers responsibility to contact us and arrange a pick up time.

How long is the turnaround time?

Most orders are made to order. Please allow 1-2 weeks of production time for most pieces. For custom orders, please allow 2-3 weeks.

How do I purchase a piece from a drop?

All drop pieces will be available on the website at the designated time of the drop. The pieces will be located under the "drop" tab at the top of the main website page. 

How do I take care of my new jewelry piece?

Refer to our "Jewelry Care" tab to read how to take care of your new jewelry pieces, as well as things you should avoid while wearing your pieces.